Help and contact
The answers to what people ask us most, and how to write to us if you do not find yours.
Write to us
For questions, problems with your account or requests about your data, write to this address from the email of your account and we will reply there.
info@bookstracker.comFrequently asked questions
Is my data private?
We show no ads and we do not sell your data. Receipts are read on your device and two-step verification is mandatory. The details are in the Privacy Policy.
Can I take my data out of BooksTracker?
Yes. You can export everything at any time from Settings, and turn on backups encrypted with a passphrase only you know.
How do I delete my account?
From Security inside the app: enter your password and type DELETE. If you cannot sign in, write to us from the email of your account and we will delete it for you.
What happens if I reach the limit of my plan or cancel it?
Nothing you already have is deleted: you can see, edit, delete and export it. The only thing you cannot do is add more than the limit of your plan.
How do I cancel my subscription?
In My plan, inside the app in your browser, or from your PayPal account. You keep the plan until the end of the period you already paid.
Can I use it on my phone?
Yes: BooksTracker works in your phone's browser and can be installed as an app. The iOS and Android apps are coming soon.
Which languages is it in?
Spanish and English.